{"id":381,"date":"2023-07-13T08:20:56","date_gmt":"2023-07-13T08:20:56","guid":{"rendered":"https:\/\/neuropolis.es\/?p=381"},"modified":"2023-07-17T09:51:41","modified_gmt":"2023-07-17T09:51:41","slug":"politica-de-venta-y-compra","status":"publish","type":"post","link":"https:\/\/neuropolis.es\/en\/politica-de-venta-y-compra\/","title":{"rendered":"Pol\u00edtica de venta y compra"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"381\" class=\"elementor elementor-381\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-de63b00 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"de63b00\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4eea31b\" data-id=\"4eea31b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-346592f elementor-widget elementor-widget-text-editor\" data-id=\"346592f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><!-- wp:paragraph {\"align\":\"center\"} --><\/p>\n<p class=\"has-text-align-center\"><strong>POL\u00cdTICA DE VENTA Y DEVOLUCIONES<\/strong><\/p>\n<p>At Neuropolis, we are committed to providing high-quality products and services to our customers. To ensure a satisfactory buying and selling experience, we have established the following policy:<\/p>\n<p>1.Products and services:<\/p>\n<p>a. New Tires: We offer a wide range of new tires of various brands and sizes to meet the needs of our customers. All new tires meet safety and quality standards.<\/p>\n<p style=\"text-align: left;\">b. Installation Services: We provide professional tire installation services. Our team of trained technicians will ensure that the tires are mounted correctly and meet safety standards.<\/p>\n<p>2.Prices:<\/p>\n<p>a. The prices of our products and services are determined according to the quality, size and brand of the tires. We strive to offer competitive and transparent prices.<\/p>\n<p>b. Any discount or promotion will be clearly communicated to the customer. We reserve the right to change the prices of our products and services based on factors such as changes in acquisition costs, market fluctuations or other economic factors.<\/p>\n<p>3.Purchasing process:<\/p>\n<p>a. Customers can purchase our products and services by visiting our physical workshop. Our staff will be available to provide personalized advice and recommendations.<\/p>\n<p>b. Customers can make inquiries or request quotes through our website or by phone. We will do our best to respond in a timely manner and provide the necessary information.<\/p>\n<p>4.Return Policy:<\/p>\n<p>a. New and used tires are not refundable once installed, unless there are manufacturing defects that are covered by the manufacturer's warranty.<\/p>\n<p>b. If the customer finds a defect in a new or used tire prior to installation, a replacement or refund will be offered, subject to product review by our technical team.<\/p>\n<p>5.Guarantee:<\/p>\n<p>a. New tires are covered by the manufacturer's warranty. Specific warranty terms and conditions will be provided to the customer at the time of purchase.<\/p>\n<p>b. Used tires do not have a guarantee, but we make sure that they are in good condition before they are sold.<\/p>\n<p>6.Customer's responsibility:<\/p>\n<p>a. It is the responsibility of the customer to provide the correct information regarding the size and specifications of the tires required.<\/p>\n<p>b. The customer must follow the recommendations and proper maintenance instructions provided by the manufacturer and our technical team.<\/p>\n<p>We reserve the right to modify this sales and purchase policy at any time to improve our services and comply with applicable regulations. Any change will be communicated to our clients through our usual communication channels.<\/p>\n<p>Thank you for choosing Neuropolis Tire Workshop. We are committed to your satisfaction and will provide quality, reliable service for all of your tire needs.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3a4d6a8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3a4d6a8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9475037\" data-id=\"9475037\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9880a2f elementor-widget elementor-widget-text-editor\" data-id=\"9880a2f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><!-- wp:paragraph {\"align\":\"center\"} --><\/p>\n<p class=\"has-text-align-center\"><strong>ORDER CANCELLATION TERMS AND CONDITIONS <\/strong><\/p>\n<p>These are the general terms and conditions that govern the cancellation of orders at Neuropolis Tire Workshop:<\/p>\n<p>1. Cancellation request:<\/p>\n<p>a. Customers can request the cancellation of an order before it is processed and shipped. The cancellation request must be made in writing, preferably by email or through our customer service.<\/p>\n<p>b. The cancellation request must include the relevant order information, such as the order number and customer details.<\/p>\n<p>2.Acceptance of cancellation:<\/p>\n<p>to. We reserve the right to accept or reject a cancellation request. We will do our best to accommodate cancellation requests, but we cannot guarantee that all requests will be honored.<\/p>\n<p>b. If we accept the cancellation request, we will confirm the cancellation to the client in writing and proceed to refund the corresponding amount according to our refund policy.<\/p>\n<p>3.Orders already processed or shipped:<\/p>\n<p>a. Once an order has been processed and shipped, it cannot be cancelled. In this case, our applicable return and refund policies will apply.<\/p>\n<p>b. If the customer wishes to cancel an order that has already been processed or shipped, they can contact our customer service to explore alternative options, such as product return and refund according to our return policies.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>POL\u00cdTICA DE VENTA Y DEVOLUCIONES En Neur\u00f3polis , nos comprometemos a proporcionar productos y servicios [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_regular_price":[],"currency_symbol":[],"footnotes":""},"categories":[1],"tags":[],"post_slider_layout_featured_media_urls":{"thumbnail":"","post_slider_layout_landscape_large":"","post_slider_layout_portrait_large":"","post_slider_layout_square_large":"","post_slider_layout_landscape":"","post_slider_layout_portrait":"","post_slider_layout_square":"","full":""},"_links":{"self":[{"href":"https:\/\/neuropolis.es\/en\/wp-json\/wp\/v2\/posts\/381"}],"collection":[{"href":"https:\/\/neuropolis.es\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neuropolis.es\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neuropolis.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/neuropolis.es\/en\/wp-json\/wp\/v2\/comments?post=381"}],"version-history":[{"count":38,"href":"https:\/\/neuropolis.es\/en\/wp-json\/wp\/v2\/posts\/381\/revisions"}],"predecessor-version":[{"id":431,"href":"https:\/\/neuropolis.es\/en\/wp-json\/wp\/v2\/posts\/381\/revisions\/431"}],"wp:attachment":[{"href":"https:\/\/neuropolis.es\/en\/wp-json\/wp\/v2\/media?parent=381"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/neuropolis.es\/en\/wp-json\/wp\/v2\/categories?post=381"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/neuropolis.es\/en\/wp-json\/wp\/v2\/tags?post=381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}